Telephone & Voicemail Instructions
Voicemail
Voicemail allows callers to hear your own message when calling your phone. Callers may leave a private detailed message in your mailbox at any time, day or night. Your voice mailbox is the same 4-digit number as your extension number and can be accessed from any tone telephone in the world. To enhance privacy, you select your own security code for your mailbox. Only persons with your security code can listen to messages that have been left in your voice mailbox.
Voicemail also allows you to save and/or forward messages to other mailboxes in the system.
Instructions
Setting Up Your Mailbox
When entering your voicemail for the first time the auto-attendant will ask you for a temporary password. By default your temporary password is your 4 digit extension. Once you enter the temporary password the voice mail system will force you to enter a new password. (The system will not allow any sequential numbers or digits that repeat itself 4 times.)
Examples:
- Password code 1234 will not be accepted
- Password code 4444 will not be accepted
- Password 9471 will be accepted
(Your Extension will not be accepted as a password)
The following greeting is a sample you can use for your mailbox, or you may create your own greeting. It is advisable to check your mailbox several times a day and update your personal greeting often.
Sample Greeting:
You have reached the voicemail of ________________. I am currently on the phone or away from my desk please leave a message after the tone and I will return your call as soon as possible.
To Access Your Voicemail (On Campus)
- Lift your handset.
- If you have one of the new display phones, press the message key then press then the Listen/OK key twice. (or from a regular analog phone dial 7800 to go directly to mailbox.)
- You will be prompted to enter your security code.
- If this is your first time accessing your mailbox, follow the tutorial prompts; otherwise follow the prompts to retrieve your messages.
To Access Your Voicemail (Off Campus)
- Dial 410-778-7800.
- When system answers press #.
- The system will prompt you for your mailbox number and password.
- If this is your first time accessing your mailbox, follow the tutorial prompts; otherwise follow the prompts to retrieve your messages.
Telephone
The local number for Washington College is 410 778-2800. The college's Toll free number is 800 422-1782. This number should only be used from areas in which the main college number is a not local call.
To report problems, repair needs or any specific questions about using your telephone please contact the HelpDesk at 410-778-7777.
Instructions
Placing Calls
- For The Campus Operator dial "0".
- To Make An Emergency Call (Fire/Police/Ambulance): Dial 9 + 911.
- To Make An On Campus Call:
Dial the 4-digit extension of the party you wish to reach.
- To Make An Outgoing Collect Call:
Dial 9 + 0 + the area code and phone number of the party you are calling, then notify the operator that the call will be a collect call.
- To Make An Outgoing Toll Free Call:
Dial 9 +1 + the Toll Free number.
- To Make An Off-Campus LOCAL Call:
Dial 9 + ten digit local telephone number of the party you are calling. Ten digit dialing is required for local calls.
- To Make A Long Distance Call: Dial 9 + 1 + the area code and the telephone number of the party you are calling.
- To Make A International Long Distance Call: Dial 9 + 011 + the country code + the city code + the telephone number of the party you are calling.
- To Make A Personal call (Charges will be billed monthly by the Business Office): Dial 3 + the telephone number of the party you are calling, from your assigned telephone.