OIT FAQ
What does OIT stand for?
The Office of Information Technologies (OIT) is the central IT organization for Washington College. The overall goal of OIT is to help the College use technology to enhance the way professors teach, students learn and staff use information technology in their employment.
What does OIT do?
OIT provides guidance in the development of computer polices that governs
the College's access and use of technology. OIT provides and maintains
a robust network architecture and infrastructure; ensures network security
and educates the Washington College community in the uses of IT. OIT is
responsible for assessing, designing, acquiring, and implementing service
delivery of information technology systems. The overall goal of OIT is
to help the College use technology in order to enhance the way professors
teach, students learn and staff use information technology in their employment.
Who makes up OIT?
Billie Dodge, The Chief Information Officer, provides leadership for the two divisions, which comprise OIT.
The two divisions are:
Each division is made up of dedicated Washington College employees whose main purpose is to assist student, faculty and staff in enhancing the
learning environment through the use of technology.
How does OIT help students, faculty and staff at Washington College?
OIT offers such things as technology training, video editing, network
support, software and hardware support, virus protection, computing
facilities, on-site services, support for technology in academic research
and instruction, web hosting services, management for the administrative
server and software that support all administrative offices, mail distribution
and document services, technical support, audio/visual services, telecommunications and so much more.
How do I get help from OIT?
Your first point of contact for any problems concerning technology,
the network, and the telephone network is the HelpDesk. You can contact
the HelpDesk at 410-778-7777 or at helpdesk@washcoll.edu. The
HelpDesk is located on the Lower Level of William Smith Hall.
Does OIT offer training?
Yes, OIT offers a variety of technology workshops for students, faculty, and staff. Through workshops, online training, live chat support and other innovative opportunities, OIT strives to provide comprehensive training for the campus community. Check the Training and Tutorials page for all training opportunities.
What equipment does OIT offer?
OIT operates and maintains both Mac and Windows platform computer labs
around campus. In addition, OIT offers such equipment as notebook computers, projectors,
digital video equipment, fully outfitted editing facilities, digital imaging tools like cameras, printers, scanners and much more.