Who To Contact
Administrative Computing |
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| Colleague/Benefactor | Ken Sutton | 410-778-7269 |
| Kelly Gerber | 410-778-7227 | |
| Molly Mears | 410-778-7758 | |
| Wendy Morrison | 410-810-7422 | |
| Campus Charging | John Massey | 410-778-7296 |
| Administrative Website | Molly Mears | 410-810-7758 |
Audio/Visual |
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| TV/VCR/Projector/Microphone | Jeff Hamm | 410-810-7418 |
Blackboard |
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| Course Management Tool | Nancy Cross | 410-810-7167 |
| Nick Smerker | 410-810-7421 | |
| Account Administration | Nancy Cross | 410-810-7167 |
Construction Issues |
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| Information Technologies Construction | Mark Scott | 410-778-8590 |
Electronic Classrooms |
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| How to Use | Eric Broussard | 410-810-7169 |
| How to Reserve for Classes | Whitney Torrence | 410-810-7413 |
| How to Reserve for Special Events | Laura Wilson | 410-778-7849 |
| Tessa Miskell | 410-778-7888 | |
| Newlin Room in Miller Library | Jennifer Nesbitt | 410-778-7292 |
| Ruth Shoge | 410-778-7704 | |
| How to Set Up | Jillian Brady | 410-778-7271 |
| How to Use | HelpDesk | 410-778-7777 |
| Resetting Your Password | Jillian Brady | 410-778-7271 |
| Installing and Troubleshooting | HelpDesk | 410-778-7777 |
Hardware |
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| Buying a Computer | HelpDesk | 410-778-7777 |
| Buying Peripherals & Toner | Sara Smith | 410-778-7290 |
| Borrowing a Laptop | Jeff Hamm | 410-810-7418 |
| Troubleshooting Problems | HelpDesk | 410-778-7777 |
HelpDesk |
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| Don't Know Who to Call | HelpDesk | 410-778-7777 |
| HelpDesk Manager | Jillian Brady | 410-778-7271 |
| Listservs | Jillian Brady | 410-778-7271 |
Mailing Services |
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| Mail Pick Up/Delivery | Beverly Nickerson | 410-778-7282 |
| Faculty Mailboxes | Beverly Nickerson | 410-778-7282 |
| Student Mailbox Key | Beverly Nickerson | 410-778-7282 |
| U.S./International Mail | Beverly Nickerson | 410-778-7282 |
| Shipping Services | Katie Ashley | 410-810-7112 |
| Copying | Katie Ashley | 410-810-7112 |
| Copier Service & Supplies | Katie Ashley | 410-810-7112 |
| Color Printing | Katie Ashley | 410-810-7112 |
| Copier Repair | Katie Ashley | 410-810-7112 |
Multimedia |
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| Beck Inquiries & Scheduling | Nancy Cross | 410-810-7167 |
| Nick Smerker | 410-810-7421 | |
| Multimedia Production Center | Brian Palmer | 410-778-7864 |
Network |
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| Status | HelpDesk | 410-778-7777 |
| Dial-in Account (Faculty & Staff Only) | Dave de'Marsi | 410-810-7423 |
Public Computer Labs |
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| Daly 108 & Goldstein 202 | Jillian Brady | 410-778-7271 |
Software |
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| Purchasing | Gene Sheehan | 410-810-7168 |
| Installing | HelpDesk | 410-778-7777 |
| Training | Sharon Sledge | 410-778-7830 |
Telephones |
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| Ordering Mobile Telephones & Pagers | Mark Brown | 410-778-7272 |
| Ordering Landline Telephones | Mark Brown | 410-810-7272 |
| Telephone Issues, Voicemail & Moves | HelpDesk | 410-778-7777 |
| Conference Call Set Up/Administration | Sara Smith | 410-778-7290 |
| Billing | Sara Smith | 410-778-7290 |
| Student Telephone Authorization Codes | Mark Brown | 410-778-7272 |
| Long Distance Calling Cards | Sara Smith | 410-778-7290 |