
Cal Coursey
Infrastructure Support
Contact
Cal Coursey
Assistant Director, Infrastructure Support
William Smith Hall, Lower Level
410-778-7894
Staff & Mission
Staff
Mark Brown
Telecommunications Engineer
William Smith Hall, Lower Level
410-778-7272
Dave de'Marsi
Senior Infrastructure Engineer
William Smith Hall, Lower Level
410-810-7423
Ted Knab
Senior Systems Engineer
William Smith Hall, Lower Level
410-810-7419
Vince Knight
Infrastructure Engineer
William Smith Hall, Lower Level
410-810-7442
Alice LaDue
Switchboard Manager
William Smith Hall, Lower Level
410-810-7144
John Massey
Systems Engineer
William Smith Hall, Lower Level
410-778-7296
Mark Scott
IT Construction Engineer
William Smith Hall, Lower Level
410-778-8950
Sara Smith
Acquisitions Coordinator
William Smith Hall, Lower Level
410-778-7290
Mission Statement
This Office is responsible for providing the copper, fiber and wireless infrastructure that supports the needs of the Washington College community; for the operation of the server systems that provide email, Internet access, Blackboard, etc.; for wired and wireless telephone services; and for all Washington College technology equipment purchases.
Services & Support
Network Support
Dave de'Marsi (extension 7423) provides campus Ethernet and Wireless networks for all academic, administrative buildings and dorms, maintains Internet Service for faculty, staff and students. Provides the network for simulcast of special events as well as graduation. Provides dial-in accounts for faculty and staff.
Phone Support
Mark Brown (extension 7272) installs and repairs all campus related telephone lines and equipment. Works in conjunction with campus Switchboard Office to provide telephone authorization codes and calling cards, staff cellular and pager services, and telephone billing for students. staff and departments.
Switchboard
The Switchboard (extension 0) provides operators for the campus central switchboard, college information services, and campus directory assistance for both on campus and off campus number lookup. Directory Service can be reached by dialing "0" from any campus phone. The switchboard also assists the Telecommunications Engineer with other telecommunications related services. This office also provides administrative assistance to the OIT Director and department.
Acquisitions
Sara A. Smith (extension 7290) provides for the accurate and timely acquisitions of all goods, materials and services used by the Office of Information Technologies. The Acquisitions Coordinator tracks all goods and material maintenance and services contracts, orders all goods and services. The Acquisitions Coordinator verifies order information, orders, receives, and processes invoices for all goods, materials and services.
Trouble Reporting
Trouble reporting for any of the above services can be reported to 410-778-7777, where a trouble ticket will be logged and picked up by the appropriate department through our Trouble Data base reporting system or by e-mail to helpdesk@washcoll.edu.