Washington College | Office of Information Technologies

Sharon Sledge

Academic Computing & Support Services

Contact

Sharon Sledge
Assistant Director of Academic Computing & Support Services
William Smith Hall, Lower Level
410-810-7450

Areas & Mission

Academic Computing & Support Services is comprised of several areas. This team works together to support learning via technology across the Washington College community. Areas of Academic Computing & Support Services include:

Computing Facilities

Jillian Brady
Technical Consultant
William Smith Hall, Lower Level
410-778-7271

OIT provides and maintains multipurpose public computer labs on campus. Academic classes have priority in these labs, but when classes are not utilizing the lab, the labs are open to members of the Washington College community.

For more information about all computing facilities available on campus, see this list.
HelpDesk
Instructional Technology

Website
Nancy Cross
Instructional Technologist
Miller Library, Lower Level
410-810-7167

Brian Palmer
Manager, Multimedia Production Center
Miller Library, Lower Level
410-778-7864

Nick Smerker
Instructional Technologist
111 William Smith Hall
410-810-7421
Instructional Technology is responsible for supporting the instructional uses of technology in the classroom. We achieve this goal by providing leadership, guidance and training in those technologies that help faculty and students enhance their teaching and learning experience.

Through the newly constructed Beck Instructional Lab and the Multimedia Production Center, Instructional Technology can engage the Washington College community with emerging technologies and technological skills.
Software Site Licensing

Gene Sheehan
Senior Project Manager
111 William Smith Hall
410-810-7168

OIT offers a Software Site License Service for the Washington College community. Washington College provides free upgrades for the Mac and Windows operating system, the Microsoft Office suite of applications and Norton and McAfee virus protection software. To upgrade your OS or any of the aforementioned applications, contact the Helpdesk at extension 7777.

Before purchasing new software, please check with Eugene Sheehan at extension 7168 to find out if OIT has a site license or if discount pricing is available. Checking with OIT first may save you money.
Tech Services

Help & Support
Eric Broussard
Techical Services Manager
William Smith Hall, Lower Level
410-810-7169

Eric Bishop
Techical Services Technician
William Smith Hall, Lower Level
410-810-5728

Jeff Hamm
Techical Services Technician
William Smith Hall, Lower Level
410-810-7418

Matt MacDonald
Techical Services Technician
William Smith Hall, Lower Level

Washington College Technical Services provides a wide variety of technology support to the campus community. We support the services that you use every day, both those you see as well as the those behind the scenes.

Working in our offices adjacent to the HelpDesk, in your residence hall testing and repairing network jacks, deploying new computer equipment, or providing audio/visual support for campus events, you'll see us serving the entire campus. Our behind the scenes support includes services such as Webmail.

In whatever capacity we serve you, rest assured that you are getting technology support from the best. Our staff includes technicians certified to provide warranty service on IBM and Apple computers, and are qualified to repair almost any computer. Our education, experience, and certifications enable us to provide quality support with confidence.
Training

Mission Statement